Courses and Conferences

Contact
  1. Danish Technological Institute
  2. Courses
  3. Business areas
  4. IT Courses
  5. IT Business Development
  6. Design-Thinking for IT-professionals (Virtual)
DTI Main Reception

Do you need help?

  • Gregersensvej 8
  • 2630 Taastrup
Google MapsApple MapsRejseplanen
  • Forskerparken Fyn, Forskerparken 10F
  • 5230 Odense M
Google MapsApple MapsRejseplanen
  • Teknologiparken Kongsvang Allé 29
  • 8000 Aarhus C
Google MapsApple MapsRejseplanen
  • NordsøcentretPostboks 104
  • 9850Hirtshals
Google MapsApple MapsRejseplanen
  • Gammel Ålbovej 1
  • 6092Sønder Stenderup
Google MapsApple MapsRejseplanen
4 days virtual course

Design-Thinking for IT-professionals (Virtual)

Gain practical tools and techniques to enhance collaboration with both business stakeholders and technology users. This course will help you effectively interpret business and user needs and translate them into actionable tech solutions. You will learn how to analyse, prioritise, and deal with ambiguity in technology projects from infrastructure to digital product development with Design Thinking. The course uses an AI-related software development case as well as AI-generated software and is delivered in a virtual, live-learning format.

>> Available in Danish <<

The successful delivery of technology relies in equal parts on technical expertise and an accurate understanding of the problem you are trying to solve. As an IT professional, you collaborate with your immediate team, the IT department, and the wider business to identify and address these challenges. This requires you to analyse, interpret, and prioritise competing objectives across various stakeholders, ensuring that your technology solutions meet both business goals and user needs.
 
In this course, you will learn how you can navigate this ambiguity as a team and accelerate progress using Design Thinking methods. This course is designed to address the typical challenges IT professionals encounter in IT projects and equips you with practical tools and skills to understand and manage competing priorities from across the business and build solutions that resonate with stakeholders. We will demonstrate how the methods can be applied to deeply technical areas such as infrastructure projects and software development. The course incorporates AI-generated materials showcasing the practical use of these new technologies, including AI-generated software that you will test using design thinking methods.

About you

If you work in technology, collaborate with multiple stakeholder groups, and deliver technology solutions for others, then this course is for you. Your title might be Product Owner, Business Analyst, Software Engineer, Tester / QA, Solution Designer, Architect, or similar, and you are involved in technology development projects or operations
 

Benefit

  • Learn how to apply various Design Thinking methods to effectively overcome typical challenges in IT projects from start to finish
  • Run effective and productive workshops that solve problems, create a shared understanding and remove uncertainty
  • Gain practical methods and insights that help you work effectively with different types of stakeholders
  • Get templates and methods that you can apply to ways of working immediately

Course content

Introduction to Design Thinking
Understand the problem
  • Problem analysis. Understand the business and user challenge.
Needs analysis
  • Understand personas, stakeholder groups and their varying technology needs and perspectives
  • Understand how to gather information and draw insights
Understand the solutions space
  • Uncover technical and non-technical options
  • Prioritise options based on value and difficulty
  • Present compelling solution options to the business
Iteration and Validation
  • Visualise ideas by rapidly building software prototypes using AI
  • Test technology solution with the business and end-users
  • Learn how to gather constructive feedback on your options

Form

The course consists of live learning sessions and subsequent coaching. This course equips you with new skills to drive progress and create value.

The live-learning component runs over four consecutive days, each lasting five hours, and combines theory, tooling, group work, and presentations. Throughout the course, an AI-related case follows a typical IT software development project from start to finish. The theory is closely coupled with application, and roughly two-thirds of live learning consists of practical application with group work, presentations, and feedback.

Three coaching sessions each of approximately two hoursʼ duration will be held in the months immediately following the live learning. In these sessions, you will have the opportunity to meet with your class and instructors again and reflect on how you have applied the methods and tools in your daily life. You will present back to the group in one of the three coaching sessions.

The course is delivered in English and with English materials. Two instructors, one of whom is Danish, facilitate it virtually, ensuring that there is ample support throughout the course.

 
Do you have any questions please contact