Design-Thinking for IT-technologists (Virtual)
Gain practical tools and techniques to enhance collaboration with both business stakeholders and technology users. This course will help you effectively interpret business needs and and translate them into actionable tech solutions. Using Design Thinking methods, you’ll learn how to analyse, prioritise, and deal with ambiguity in technology development projects. Delivered in a virtual, live-learning format.
The successful delivery of technology relies in equal parts on technical expertise and an accurate understanding of the problem you are trying to solve. As a technologist, you collaborate with your immediate team, the IT department, and the wider business to identify and address these challenges. This requires you to analyse, interpret, and prioritise competing objectives across various stakeholders, ensuring that your technology solutions meet both business goals and user needs.
In this course, you will learn how to navigate ambiguity and accelerate progress using Design Thinking methods. This course is designed to address the typical challenges technologists encounter in IT projects, and equips you with practical tools and skills.
About you
If you work in technology, collaborate with multiple stakeholder groups, and produce technology solutions for others, then this course is for you. Your title might be Product Owner, Business Analyst, Software Engineer, Tester / QA, Solution Designer, Architect, or similar, and you are involved in technology development projects or operations.
Benefit
- Learn how to apply various Design Thinking methods to effectively overcome typical challenges in IT projects from start to finish
- Run effective and productive workshops that solve problems, create a shared understanding and remove uncertainty
- Gain practical methods and insights that help you work effectively with different types of stakeholders
- Get templates and methods that you can apply to ways of working immediately
Course content
- Problem analysis. Understand the business or user challenge.
- Understand personas, stakeholder groups and their varying needs and perspectives
- Understand how to gather information and draw insights
- Uncover technical and non-technical options
- Prioritise options based on value and difficulty
- Sketch and prioritise solution options with your team and the business
- Visualise ideas by building a rapid prototype of the solution
- Test solution ideas with the business and end-users
- Learn how to gather constructive feedback on your options
Form
The course consists of live learning sessions and subsequent coaching. this course equips you with new skills to drive progress and create value.
The live-learning component runs over four consecutive days, each lasting 5 hours, and combines theory, tooling, group work, and presentations. Throughout the course, a case follows a typical IT development project from start to finish. The theory is closely coupled with application, and roughly two-thirds of live learning consists of practical application with group work, presentations, and feedback.
Three coaching sessions of each approximately 2 hours duration will be held in the months immediately following the live learning. In these sessions, you will have the opportunity to meet with your class and instructors again and reflect on how you have applied the methods in your daily life. You will present back to the group in one of the three coaching sessions.
The course is delivered in English and with English materials. Two instructors, one of whom is Danish, facilitate it virtually, ensuring that there is ample support throughout the course.
Do you have any questions please contact
- Christian Ravn Agergaard Pedersen
- Konsulent
- +45 72202447